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大批卖家账号被封后续:该拿什么拯救我的listing?

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网商动力(https://www.eckey.cn)跨境电商,致力于提供一手资讯、干货知识。
2019-05-28 10:21:19
23

这是亚马逊查出关联问题,要申诉的模版,大家可以借鉴下!


 

This is our first time to sign up for the Amazon Europe site. We asked our Amazon account Manager why our account was closed. He told us that our account is associated with another account amazon. This issue is very shocking to us. Our company applied for the first time to register for the Amazon Europe site. We totally can't understand why it was judged to be associated with another account.

 

We checked all of our data of Company and equipment, they are all new. we are very strict with Amazon's rules. We certainly understand that we can only operate one Amazon account, and we also register for the first time, and only one account.

Because I have to go on business trips regularly,

Amazon has 24 hours to reply to the information of client, so I purchased an Aliyun Remote server IP (ECS), Today, I went to ask their customer service. They said that their IP address will be recycled. We can't confirm whether it is just because our address was previously registered Amazon account by someone else, but this is out of our control, cause we can’t check the IP that how it use before, can you understand?

Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry for this, we will not use this ip operation account in the future. We will re-purchase a new network cable to log in to our account to avoid your concerns.

We have provided you with all the information of our company to prove that we are the first time to register an Amazon account Europe , please check our information carefully.

But now my account is blocked because of this account associate with other accounts, I can provide information related to the account to prove our innocence, I hope you can reinstate my account

 

I look forward to your reply, thank you deeply!ply!



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