社交电商异军突出,或颠覆传统电商卖家的经营模式
客户因订购的商品大小不合适导致退货
Dear buyer,
Thank you so much for your great support on us.
So sorry for the inconvenience that the swimming suit didnot fit you.
Will it be possible to give others as a gift? Or howabout we make you a partial refund as a way to make up for this?
Just suggestion, if you insist on returning it back, wewill go to the further step.
Waiting for your reply.
Best Regards
Seller’s name
译文:亲爱的顾客,非常感谢您对我们的大力支持!很抱歉,因为这件泳衣不适合您,给您带来不便。这件泳衣可以送给别人作为礼物吗?或者我们这边退部分货款作为补偿?
只是建议,如果您坚持要退货,我们会跟进下一步。
我们等待您的回信。