亚马逊申请商标已超800个,第三方卖家夹缝中求生存!
亚马逊listing常常会因为退货率太高而被关闭,卖家需要通过了解客户退货的原因才能针对性的去改进产品质量。如果我们手动发邮件给客户询问原因,工作效率非常低,目前速易特针对卖家这个头疼的问题更新了一个新的功能,自动给FBA退货订单群发邮件。
1. 在“索要好评模板”中创建新模板
2.在编辑模板页面FBA订单的自动发送时间选项中多了一项“订单退货后”,当FBA订单退货后,系统将自动向买家发送邮件。
模板示例 :
Hello {buyer_name},
Recently we got a notification from Amazon that you have returned our product.
{image_product_link}
Our company has a warranty of 12 months, for any quality issue, although you have returned the charger, please reply to this email or click {contact_link} for a new replacement at no charge.
Your feedback could help us to be the best seller on Amazon.
Best regards
Amy