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你们最想要的eBay上架教程来了——eBay卖家如何发布一口价产品

网商动力
网商动力(https://www.eckey.cn)跨境电商,致力于提供一手资讯、干货知识。
2016-06-19 14:46:18
31


投诉跟卖的入口:



1.在亚马逊后天Contact Seller Support开case投诉,Report a violation


地址:https://sellercentral.amazon.com/hz/contact-us


2.以产品所有权的权利人身份投诉侵权


地址:https://www.amazon.com/gp/help/reports/infringement


3.作为买家身份test buy进行投诉


地址:http://www.amazon.com/gp/help/reports/contact-us


美国亚马逊通过商标侵权投诉跟卖



By email: copyright@amazon.com


By Mail: Copyright AgentAmazon.com Legal DepartmentP.O. Box 81226Seattle, WA 98108Courier


Address:Copyright AgentAmazon.com Legal Department410 Terry Avenue NorthSeattle, WA 98109-5210USA

具体方法:


1.自己家的品牌名称(被授权或者已注册)---A


2.对方(卖家)的品牌名称(投诉对象)---B


邮件内容参考:



Dear"B" ,

   Ithas come to our attention that "B" is using the "A" trademarkwithoutlicense or prior written authorization from "A".

   "A" holds federal trademark registrations in the UnitedStates. So "B" listings violate "A" trademarkand intellectual property rights. You are also in breach of AMAZON'sParticipation Agreement.

   Therefore,we demand that you immediately remove alllistings on Amazon.com in which "B" utilizes our trademarks and images protected bycopyright.

   "B" currently has at least one listing on Amazon.com forproducts thatutilize "A's" trademarks and/or copyrights without authorization.


   Seethe following ASIN: B001234567


   "A" is the only entity authorized to provide authorization tosell its products onAmazon.com. Your listing constitutes a violationof  "A's" trademark rights, copyrights, and Amazon's ParticipationAgreement.

   "B"'s infringing listings must be removed immediately toprevent damageto "A" brand and lost sales.

   While "A" hasmany options available under this state. But we would preferto resolve thismatter amicably. Please confirm to us in writing within 24hours, that you have:

   (1)Removed all of "A's" trademarks and copyright material from yourAmazon.comlistings and any other website or public display you operate;

   (2)Removed all of "A's" listings of products it claims to beassociated with "A's", including but not limited to the ASINs listed above

   Failureto take action within 24 hours will force us toreport this serious violationto the Amazon seller performance team. This islicensed products to Amazon.comas well, Amazon seller performance team willtake such violations veryseriously, possibly resulting in removal of yourselling privileges onAmazon.com.

   Thank you for your attention to this matter. Pleasecontact us if you have anyquestions.


Legalon behalf of "A"




把握三个重点:


1.自己的品牌权利


2.强调对方卖家的侵权行为


3.请侵权卖家立即下家所有相关产品


以上模版为完整申诉版,各位可自行调整文章分寸,但务必明确目的,文章简洁明了。


如果卖家依然置之不理的话,请向亚马逊进行进一步的投诉工作


亚马逊品牌注册没有防止其他卖家跟卖你产品的功能,亚马逊的流程为:当您发现其他卖家未经授权非法跟卖时,您需要举报该卖家的侵权行为。虽然卖家支持团队很想帮助您,但是很抱歉,此问题需要您与copyright团队联系,会有专业的人员解答您的问题,关于如何联系copyright团队请查看以下信息:


如果您任务其他亚马逊卖家侵犯了您的商标权,请您提供以下信息给我吗的版权和商标调查员(请用英文):


1.商品详情页面的ASIN/ISBN和商品名称

The ASIN/ISBN of the item"s detail page and the product title


2.举报商家的店铺和公司名称

The store or business name of the seller you are reporting


3.对于违反的政策条款的简单描述

A concise explanation of the violation


4.违规的证据(最关键的东西)

Proof of the violation


5.在亚马逊美国站测试购买该商品的订单编号

Amazon.com Order ID of a test buy that confirms the violation


6.商标注册证明的复印件

Copy of your trademark registration certificate


7.商标UPC条形码的购买证明

Proof of purchase for the product’s UPC bar code


8.测试购买到的商品照片

Photos of the item(s) you received in the test buy


9.您的联系方式(包括地址、电话、邮件)

Your address, telephone number, and e-mail address


10.一份关于您知道伪证处罚的声明,确保您在通知中的信息准确,确认您是该商标的持有者或者该商标的授权者

A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the trademark owner or authorized to act on the trademark owner"s behalf.



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