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独立站恶搞的DMCA投诉怎么申诉和反击?
一般被独立站复制listing恶搞下架,投诉者用的投诉理由
1.图片侵权(这种一般是抄袭或者照搬我们的图片到独立站,然后进行投诉。)
2.商标侵权(上次是说我们的品牌没有注册对应的产品类目,然后对方投诉成功)
3.版权侵权(投诉者有版权号,他是直接照着我们的主图,画了一个线稿图去申请版权成功了)
申诉所需资料
1.设计原图psd截图+对应拍摄场景原图
2.产品listing上架时间截图+投诉者独立站listing上架时间截图(两者对比图,可以在申诉心中辅助说明)
3.如果我们注册了专利,可以同时直接提供专利号、专利申请设计图以及专利证书文件
4.投诉品牌的话,可以去USPTO截图我们的品牌信息,突出品牌申请和注册成功时间;同时可以再加上后台品牌成功备案的截图
5.采购发票(近3个月的)
6.申诉信
申诉和反击模板文末免费获取
反击思路
一、
1.自己的商标证书去跟Shopify投诉,那个店直接挂了,然后去跟亚马逊申诉
商标侵权投诉:https://services.google.com/inquiry/aw_tmcomplaint
2.举报给google来移除它收录的被侵权的内容:https://support.google.com/legal/troubleshooter/1114905
3.站长工具里举报涉嫌侵犯版权的行为:Google 网页搜索 的举报入口:https://www.google.com/webmasters/tools/dmca-notice?pli=1
4.互联网犯罪投诉中心:https://www.ic3.gov/ Internet Crime Complaint Center
5.查域名运营商,进行投诉:https://digital.com/best-web-hosting/who-is/
6.自查工具:Copyscape.
Plagtracker.
TinEye.
二、
其实你不应该去DMCA申诉的,因为这个流程会很长,就算是你能申诉回来,你也亏了时间,你就不要承认你有错,你从上架时间,产品图片,品牌,文案创作上去反驳它。告诉亚马逊这个链接是你的,你可以以下证据去证明你是没有侵犯版权的:
1.提交你的品牌证书,证明这个是你的自有品牌,你没有违反政策
2.提交你的照片原图,证明这是你的原创
3.自己创作一个文案的PDF文件,里面体现出你是怎么写的文案,以此来证明文案是你自己原创的。
4.从上架时间上来说明,找到这个投诉你的竞争对手的上架时间。
三、
给大家分享下版权的问题。是个大伪命题,你注册了版权,别人用版权投诉你,你说我也有版权,未必申诉回来。你用版权投诉别人,别人也能用你的版权投诉你,结果你俩都卖不了。因为投诉版权一般都是通过独立站的方式来投诉的,如果我们在独立站也有一样的链接,而且我们的上架时间是早于投诉人的上架链接的,这样反投诉就很快就成功了,还有就是你也可以通过独立站去投诉这个假冒的
四、
可以联合其它被搞的卖家一起去报案让警察重视,带你们上门去对手公司,同时也可以联系知识产权公司写律师函,如果对方不能举证回复处理,然后你再开case给亚马逊叫他恢复你的链接,之前我们被恶意投诉的时候就是叫人写律师函举证恢复的,找知识产权公司写律师函来的快,用独立站的名义把他链接下掉,然后再通过独立站的名义授权给自己的链接,搞个版权授权书
01
以下是申诉信模板,仅供参考
DearAmazon Team,
Wereceived an email from Amazon about a copyright complaint:
ASIN:填被投诉的ASIN
ComplaintID: 被投诉ID
Weare convinced that this is a malicious complaint for the followingreasons:
1) We have no infringing trademarks. We are legitimate regular brandsellers. We own the trademark 品牌名inthe United States and its registration number is 注册号.品牌名is a brand that 注册公司名(后台的)authorized us to sell on Amazon, and we have registeredthis brand on Amazon, please check Picture 12-13.
2)We have no infringing on appearance patents. This product wasdeveloped by 注册公司名(后台的)and applied an appearance patent. Please refer toPicture 1, 2, 3 for the model files. We have obtained the acceptancenotice from the US Patent Office, please check附件文件名.
3)We have no infringing images. This product was created on June30, 2021, all pictures were taken and designed by ourdesigners, please check Picture/PSD 5-11.
We have no infringing text. We didn't use the brand "投诉者品牌名" on our text. The listing text is written by ourself, our was created on June 30th. But the complainant’s text was created on Sep 30th, please refer to picture 14-15.
5)Also attached is the proof of purchase invoice, please check Picture16. The complainant has again launched a malicious complaint and thisproduct has now been taken down by malicious complaint. We havecommunicated with the complainant several times, but have notreceived any response. We can provide further information to provethe compliance of our products.
This case is that the complainant has built a very simple website with no inventory, sales method, payment method, etc., which is only used for malicious complaints. They misappropriated my product image and simply changed the brand name to "投诉者品牌名". Then use this website to complain to us for image infringement. And they also used improper means to modify the pictures of my products, which affected my sales. I found that they are also selling on Amazon, this is their ASIN , and his current picture is also plagiarized from others! And other products were copied in the same way on the website of the complainant.
Here is the link to our official website: 自己的官网链接或者亚马逊链接 , created on July 29, 2021.
Here is the link to "投诉者品牌名"official website: 投诉者独立站链接,created on Sep 30th,2021.
Wesincerely ask that Amazon, upon receipt of this appeal letter,investigate and restore our ASIN as soon as possible.If you need more information please contact us.
Lookforward to your reply soon.
Sincerely,
01
以下是反击信,仅供参考
DearAmazon,
Thank you for taking time fromyour busy schedule to read my email. Weare writing this email to sincerely request Amazon to do a thoroughinvestigation about the malicious complaint issue to our ASIN:B07XXXXX.We have solid evidence to prove we did not infringe any intellectualproperty. After meeting with our layers, we are currently preparing apotential defamation lawsuit against this illegal filing andcomplaint. The filing they made is specifically damaging our listingand our company. This malicious complaint incident caused significantlosses to customers, Amazon, and us. Ifnot controlled, the malicious complaint issue would inevitably resultin severe, if not disastrous, consequences, that is, customers aswell as sellers will lose confidence. Thisproduct had $5,000 in sales per day on average, and it has been morethan 15 days since the product was removed. We have lost about$75,000 in sales. Customers and Amazon have also suffered relatedloss.......