有大神遇到过这种情况listing变狗状态的吗?有申诉的模板参考吗?发了几封邮件给listings-evaluation@amazon.com这个邮箱,一直没收到回复。请大神们指教一下。
你好,
我们正在与您联系,因为您可能在产品详细信息页面中添加了不准确的产品信息。
为什么会这样?
Amazon.com上的卖家不得在详细页面标题,说明,项目符号或图片中包含有关其特定列表的以下任何信息:
- 可用性
- 价钱
- 条件
- 促销/优惠
- 替代运输优惠(如免费送货)
以下是不符合此政策的商家信息的示例:
-------------------------------------
详细页面需要更正
-------------------------------------
ASIN:xxxx
需要修正的属性:子弹点
我们已取消上述列表。
我们在这里提供帮助。
要了解有关此政策的详情,请在Seller Central帮助(https://sellercentral.amazon.com/gp/help/G200390640)中搜索“产品详细信息页面规则”。
如何重新激活我的商家信息?
请修改您的产品和产品详细信息页面,以确保它们不违反亚马逊上市政策。
要编辑您的ASIN:
1.在Seller Central的“库存”部分中,选择“管理库存”。
2.搜索您要编辑的ASIN,然后单击“修复搁浅库存”。
3.通过更新当前页面来编辑非活动ASIN。
4.保存并完成。
您的商家信息被删除了吗?
如果您认为有错误,请告诉我们原因。您的解释应包括以下信息:
- 列表未违反我们的产品详细信息页面政策的原因。
如果我不提供所要求的信息会怎样?
如果我们未收到所请求的信息,您的商家信息将保持无效状态。
您可以在Seller Central的“效果”部分了解有关帐户运行状况的更多信息(https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_mpa)。
您可以在iOS或Android设备上的亚马逊卖家应用的主屏幕上查看您的帐户效果(https://sellercentral.amazon.com/performance/dashboard?reftag=email_warn)或选择帐户健康状况。 “帐户运行状况”信息中心会显示您的帐户在亚马逊上销售所需的效果指标和政策的效果。
- iOS:https://itunes.apple.com/us/app/amazon-Seller/id794141485
- Android:https://play.google.com/store/apps/details?id = com.amazon.sellermobile.android&hl ...
此致
卖家表现团队
Amazon.com
http://www.amazon.com
原文
Hello,
We are contacting you because you may have added inaccurate product information to product detail pages.
Why did this happen?
Sellers on Amazon.com are not allowed to include any of the following information about their specific listings in detail page titles, descriptions, bullet points, or images:
-- Availability
-- Price
-- Condition
-- Promotions/offers
-- Alternative shipping offers (such as free shipping)
Here is an example of your listings that do not follow this policy:
-------------------------------------
Detail Pages Needing Correction
-------------------------------------
ASIN: xxxx
Attribute in need of correction: Bullet Point
We have canceled the listings mentioned above.
We’re here to help.
To learn more about this policy, search for "Product detail page rules" in Seller Central Help (https://sellercentral.amazon.com/gp/help/G200390640).
How do I reactivate my listings?
Please modify your product and product detail page to ensure they do not violate Amazon listing policies.
To edit your ASINs:
1. In the Inventory section of Seller Central, select Manage Inventory.
2. Search for the ASIN you would like to edit and click Fix Stranded Inventory.
3. Edit the inactive ASIN by updating the current page.
4. Save and finish.
Have your listings been removed in error?
If you believe there has been an error, please tell us why. Your explanation should include the following information:
-- The reason the listing does not violate our Product Detail Page policies.
What happens if I do not provide the requested information?
If we do not receive the requested information, your listings will remain inactive.
You can learn more about your account health in the Performance section of Seller Central (https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_mpa).
You can view your account performance (https://sellercentral.amazon.com/performance/dashboard?reftag=email_warn) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- iOS: https://itunes.apple.com/us/app/amazon-Seller/id794141485
-- Android: https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl...
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com