卖家可在亚马逊“Business reports”查找更多流量助力销售!
买家内容写的很满意,但是给差评1 星或者 2 星,
可以去掉,但是 3 星很难去掉
Dear amazon :
This is review, we though that the buyer left with wrong star ""***(评论内容)"" The content of this review,all aspects are positive,but he left us with only 1/2/3 star,
Maybe the buyer is too excited to click with the wrong star by accidentally. Please investigate it and help us to remove it.
Thank you
2 收到产品是裂的,是亚马逊配送,你可以适当在邮件说产品,包装坏得很严重, 是亚马逊的责任 Dear amazon : This is review,the buyer said that she received the product,and the package was broken,so we though the package was damaged when amazon ship it. Cause the package was shipped by amazon,so amazon will be responsible for it. We checked all of our products very carefully before shipping to amazon warehouse,so the product is good when we shipped it. Please investigate it and help us to remove it. Thank you
3 买家收评论说收到二手货 Dear amazon: This is review,the buyer said that she received the product and the used one,and the package was broken,so we though the package was damaged when amazon ship it. And the item must be the returned product by other buyer,Amazon did not check the returned item carefully,and put the returned item to the sellable warehouse. So this buyer received an used product. Cause the package was shipped by amazon,so amazon will be responsible for it. We checked all of our products very carefully before we shipped the products to amazon warehouse,so the product is good when we ship it. Please investigate it and help us to remove it. Thank you
4 评论内容是询问产品功能的,不会使用的 Dear Amazon : This review regards to asking the functions about the product,maybe the buyer does not know where to ask about it He should ask in ""QA""or email to the seller,not leaving a bad review here for us,so it is very fair for we seller Please investigate it, and help us to remove it. Thank you
5 评论写关于价格内容 Dear Amazon : This review violates the amazon policy about"Comments on pricing, product availability or purchase options are not related to the product and should not be shared in Customer Reviews or Customer Questions and Answers." It is no fair for us, and it will also mislead the other buyers, please check it and remove it, thanks!!!
6. 没有购买订单的直评,恶意差评 Dear Amazon : Team This customer review without Verified Purchase, I found all orders and can't find this order, the reviewer never buy it and use the product, it is no base on a honest opinions and experience, this is a malicious comment, it is no fair for us, and it will also mislead other customers, please check it and help me remove it. Thank you in advance. Best Regards
7. 差评内容中带有侮辱性的语言 Dear Amazon Team: The comment includes obscene language, please remove it, thank you. The customer review includes obscene language. Every buyers have the right to review product, but i don't think that he should use foul language, it can't meet the guideline of the review policy from amazon The content of review: "只截取脏话部分" Please investigate it and help us to remove it. Thank you Best Regards