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2022-01-24 07:39:23
17



还有一周左右的时间就是我们中国的传统佳节——春节了。


一般来说,现在这个阶段就是发邮件给客户的最好时机啦~毕竟,大部分国外的客户都是没有春节假期的,因此,利用好假期前的这段时间,与国外客户进行沟通和对接,这也是为了给年后的客户跟进和订单开发做充足的预热和准备,保持商务沟通的连贯性和专业性


可参考的邮件模板


01

通知客户放假时间


放假通知最好提前1-2周发送,提前让客户知晓,并留有时间处理客户的需求。





Dear xxx


Have a good day.


Chinese New Year(our Spring Festival) is coming  soon, kindly let you know that we will take our holiday on 25th Jan. and will come back to work on 8th Feb. 


However, I will check my email every day and you can call me when you urgent, I will go back to you asap. Thank you!


Wish you have a nice 2022 .


Best regards,

xxx




Dear xxx


We would like to take this opportunity to thank you for your kind support all this while.


Please kindly be advised that our company will be closed from XXX to XXX, in observance of the Chinese traditional festival, Spring Festival.


Any orders will be accepted but will not be processed until XXX, the first business day after the Spring Festival. Sorry for any inconvenience caused.


Thanks & Best regards

xxx




Dear xxx


We are pleased to inform you that our Chinese New Year holiday start from XXX to XXX. All the orders placed after XXX will be processed after we come back from holiday.


Hence our office and warehouse are closed during the above period. Please feel free to contact us at 0086-XXXXXXX or send E-mail to me at XXXXX.


Happy New Year to you and your family!

xxx


02

建议客户提前下单




Dear XXX


Please note we will begin our holiday for Chinese New Year from XXX to XXX. We suggest you place orders in advance, and we could arrange pre-production process accordingly.


Kindly contact our sales rep for any issues in this period. Sorry for the inconvenience of you!


Best regards

XXX

Company Name

Tel: +86-XXXXXXX


03

引导客户尽快下单




Dear XXX

We are pleased to inform you that our Chinese New Year holiday start from XXX to XXX. All the orders placed after XXX will be processed after we come back from holiday.


Hence our office and warehouse are closed during the above period.


Should you need any orders in the near future and/or need any assistance.


Please feel free to contact us before our long holiday so that we can make work for you in advance.


Happy New Year to you and your family!


Thanks & Best regards,

XXX

Company Name

Tel: +86-XXXXXXX




Dear XXX

Chinese New Year coming soon ,we have a holiday from the xxx to the xxx .


Is your order urgent? When do you expect to receive the goods? Since the factory is closed during the holiday, we will help you plan the time in advance if your order is urgent.


And I have to inform you that the price of raw materials is rising now, and I am not sure what the price will be after the holiday, so can you pay the deposit first to lock the order? We will purchase raw materials at current prices so that we will not be threatened by rising raw material prices.


We look forward to discussing more with you and waiting for your reply.


Thanks & Best regards,

XXX

Company Name

Tel: +86-XXXXXXX


04

提醒客户耐心等待包裹处理




Dear valued customer,

According to the coming Chinese New Year.


I would like kindly to remind you that, the package would be delayed during this time. 


Owning to the New Year's holiday, the number of shipping package is greatly increasing, while the post office and customs will have holiday off during this time, which directly affect the handling time.


We appreciate your understanding and patience. You are also welcome to contact us about more solutions.


Yours Sincerely,

XXX

Company Name

Tel: +86-XXXXXXX


05

催老客户在放假前付款




Dear XXX

Thank you for being our customer. We are very grateful for your continued patronage and always treasure loyal customers like you.


As you know the goods are ready for shipment, and we are worried about the freight rates going up towards CNY Holiday, please expedite the payment so we can proceed.


Yours Sincerely,

XXX

Company Name

Tel: +86-XXXXXXX


06

设置邮箱的自动回复




Your mail is well received. Our CNY Holidays last from XXX to XXX. I will get back to you once coming back to work. For anything urgent, please text me on WeChat, WhatsApp or simply call me.




Please be informed that our office will be closed from XXX to XXX for the Chinese New Year Holiday. The business will resume from XXX. If you have any urgent support issue during holidays, please contact me at WhatsApp. Thanks for your kind understanding.


最后,如何给客户发送一个完整的春节放假通知?小编也整理了模板给各位老板们参考~



 Chinese New Year Holidays Notice


Dear Customers,


Please be informed that our company will be closed from 假期第一天 to 假期最后一天 for Lunar New Year holiday. Normal business will resume on 开工第一天.


请注意,因欢度春节我司将于(假期起止日期)放假。年后开工时间为(开工第一天)。


Any orders placed during the holidays will be produced by 复工开工时间. To avoid any unwanted delay, please place your order in advance, and the shipping cut-off date is 货运截止日期.


春节期间的任何订单将于(开工时间)再生产。为避免不必要的延误,请您提前订购,货运截止日期是(截止日期)。


In a bid to prevent transmission and control the pandemic, our government encourages companies to make flexible arrangements for the holiday and guide employees to spend the vacation in their workplace. In response to the call of the government, some of us decide to stick to our post. If you have any further questions or concerns, please contact us at 紧急联系方式 and we will get back to you as soon as possible. 


为了控制以及防止疫情传播,我国政府鼓励企业灵活安排假期,引导员工“就地过年”。为响应国家号召,我司部分员工将坚守岗位。如果您有任何疑问,请联系我们,我们将第一时间响应。


On the other hand, The pandemic has brought the biggest disruption since the start of container shipping 65 years ago. And the shipping crisis is getting worse as cargo demand far exceeds available capacity. We suggest planning your business purchases ahead for extra-long ship times.


另一方面,疫情给海运市场带来了65年来最大的混乱,而且由于舱位需求远超实际运力,这场航运危机正变得越来越糟。我们建议您提前规划您的订单,给货物运输留出更长的时间。


Thank you for your understanding and support. We wish you the very best for the New Year!


感谢您的理解和支持,祝您新年快乐!


注:本文综合来源于外贸充电站、焦点视界外贸营销俱乐部维尼外贸频道等,如有疑问请联系小编~

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