订单不涨税务涨！卖家将被多方征税，涨价潮即将来袭？

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2021-03-31 16:09:52

众所周知，亚马逊在打击虚假评论道路上的步伐一直很坚定，可以说已经到了闷头走到黑也绝不回头的地步。

本以为姐夫下任后，亚马逊能对review宽容些，结果没想到，自从亚马逊换了领导，对操纵评价的要求更加严格了。

近日来，又有不少卖家反映收到了操纵评价的邮件。

邮件中表示，卖家近期的账户活动违反了亚马逊商品评论提交规则，因此卖家账户现已被停用，资金也将暂时保留在被停用的账户中。

这突如其来的噩耗，让不少卖家都感到手足无措。

那么，面对因操纵评价而导致店铺被停用的这种情况，卖家到底应该如何处理呢？

首先，老杨跨境创始人提醒卖家，按照亚马逊的要求来进行申诉是第一要事：

第一，写上发布或获取买家评论的方法并详细说明；

第二，提供第三方信息；

第三，提供第三方其他的凭证；

第四，一一列举其他违规的相关内容；

第五，列举以后对此类情况采取的措施等等

其次，这里也有卖家贴出了自己申诉成功的邮件，老杨跨境创始人在此提供给各位卖家参考。

Dear Seller Performance team,

We are regret to violate the review policy. After we got your notification, we deep dived all our communication Our after-sales department sent after-sale service emails to customers to resolve their question and to apologize for their unhappy experience. After carefully review “Customer Review policy” and “Communication Guidelines”, we clear the role and policy for how to communicate with customer correctly. As a seller on Amazon, it’s prohibited to ask our customers to remove or update their reviews proactively.After we hear back from customers, we will issue a full refund or a replacement per customer’s choice to make them happy with our service.

The sample emails is as below:

Dear Drew.

Thank for your response and your willingness to try our product once again.

So we have chosen the expedited shipping to send you a new one, which will arrive on around.

Please remember to check your parcel on time.

And we are really sorry for the misleading product description for that there may exist some cultural misunderstandings.

We will recompose the description as soon as possible.

Thanks for your kind suggestion!

Best Regards.

不过需要注意的是，如果有卖家需要借鉴这封邮件的话，邮件内容最好还是不要与该卖家一模一样，卖家们可以根据个人情况进行修改。

当然，以上这些内容都只是给卖家提供一个参考，如果卖家还是有不懂的地方，可以向老杨跨境寻求帮助。

操纵评价、ORD缺陷率和侵权等申诉成功率超高！