不求人最近亚马逊一点都不太平,账号审核、老账号视频认证、玩具母婴各大品类也再审核,很多问题接踵而来,我们卖家都是“求生无门”。不少卖家找不求人要绩效团队联系方式。
US: seller-performance@amazon.com UK: seller-performance@amazon.co.uk FR: performance-vendeur@amazon.frDE: verkaeufer-performance@amazon.de JP: alliance@amazon.co.jp ES: performance-vendedor@amazon.es IT: performance-venditore@amazon.it CA: seller-performance@amazon.ca pq-review@amazon.co.uk
investigate@amazon.com
seller-evaluation@amazonaccount-confirmation@amazon.com
cn-seller-verification-enquiry@amazon.co.uk产品质量(PQ)、问题申诉 (例如产品被下架等问题申诉):US: seller-performance-policy@amazon.comUK: seller-performance-policy@amazon.co.ukFR: politique-performance-vendeur@amazon.frDE: verkaeufer-performance-richtlinie@amazon.deIT: performance-venditore-politiche-di-condotta@amazon.itES: politicas-performance-vendedor@amazon.esIN: seller-performance-policy@amazon.in
MX: politicas-performance-vendedor@amazon.com.mxFR:notification@amazon.frDE:benachrichtigung@amazon.de以上绩效邮件、申诉邮件内容需用英语表达,发邮件时态度诚恳、并在末尾再次注明你账号的登录邮箱(账号注册邮箱),方便亚马逊查询对应店铺来处理问题。还有自己账号有问题,除了贝索斯和总绩效邮件,其他邮箱必须要确认自己店铺的问题再来应对邮箱发送,避免账号被其他团队审核再遇到其他问题。
seller-evaluation@amazon.comaccount-confirmation@amazon.com cn-seller-verification-enquiry@amazon.co.uk seller-performance-policy@amazon.compayments-funds@amazon.comUS:merchant-reserve-inquiry@amazon.com CA:payments-investigate@amazon.ca UK:payments-investigate@amazon.co.uk FR:investigation-amzpayments@amazon.fr DE:payments-nachforschungen@amazon.de IT:payments-investigate@amazon.it ES:investigacion-pagos@amazon.es IN:payments-investigate@amazon.in MX:payments-funds@amazon.com.mx 帐号不能登录怎么移除FBA库存?
可以联系亚马逊付款的邮箱:payments-investigate@amazon.com;咨询你的店铺产品清单,告诉亚马逊你需要移除库存,亚马逊会给你一个产品清单和移除库存的流程。切记标题要备注「feedback abuse report」 + 「卖家店铺名」发送到上述邮箱。seller-performance@amazon.com邮件标题写:Possible fraudulent sellers
We believe above sellers are engaging in fraudulent activity.
不需要写其他内容,只用让这些店铺在Seller Performance绩效团队的审核一遍,最多1周可能就消失了。举报这类的邮件,我们可以用新的邮箱发送,避免用亚马逊注册邮箱发送,避免绩效邮件审核我们自己店铺,而受到牵连。