• 搜索
官方微信群 扫码添加,拉你进群
订阅号
服务号
跨境资讯

为你推送和解读最前沿、最有料的跨境电商资讯

90% 亚马逊卖家都在关注的微信公众号

精选今日跨境电商头条资讯

亚马逊:我们的目标是制霸美国服装市场

网商动力
网商动力(https://www.eckey.cn)跨境电商,致力于提供一手资讯、干货知识。
2015-08-17 10:35:49
23


亚 马 逊 常 用 的 回 信 邮 件 模 板



1. 亚马逊卖家发货到达时间邮件模板
Dear----
Thank you so much for your great support on us.
Usually it takes about 7-12 days for the item to reach you.
Any question, feel free to contact us and we will reach you at the soonest.
Best regards


2. 亚马逊的商品被跟卖,发警告信的邮件模板
Hello
We have noticed that you are not authorized to sell this card knife and you have listed this particular item (ASIN :xxxxxx) which is sold exclusively by the brand authorized sellers. Please refer to our attachment.
Please send the confirmation to us after you remove the product as issued from your listing. 
If you do not comply with these demands, we will have no notice but to claim with amazon.com seller performance department, which will seriously impact your Amazon selling privileges.
Please handle and reply us as soon as possible, otherwise we will complaints and amazon.



3. 买家没有收到货,发邮件询问情况,回复邮件的模板:
Dear customer,
Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office). International shipping information may not update so prompt, usually it takes around 7-15 days for shipping. Could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.
Your understanding will be highly appreciated.
Best regards



4. 亚马逊漏发货没有发货缺点击发货后客人需要运单的邮件模板
Dear --
Thank you so much for your great support and sorry for keeping you waiting.
We checked the tracking information found there is no update information as you said.
We will contact the post office to find out the problem.
We wonder would you still want the item, if yes, inform us the size and we will resend you asap, if not, we will make you the refund.
Waiting for your reply.
Any inconvenience hope your kind understanding.
Best regards



5. 亚马逊客户购买多种产品发邮件确认产品订单邮件模板
Dear ---
Thank you so much for your great support on us.
We have received your order of "把订单复制进去".
We will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs?
If nothing is wrong, we will ship them asap.
Best regards



6. 亚马逊卖家发错地址邮件模板
Dear ---
Thank you so much for your great support on us.
What a big mistake we made! 
Sorry, but will you still want the items? If yes, we will resend you immediately, if not, we will make you the full refund.
Waiting for your reply and hope your kind understanding.
Best regards



7. 亚马逊卖家发货发货后要求买家写反馈的邮件模板
Dear----
Thank you very much for your order!
We have shipped the goods and it will arrive at your side soon. Hope you like it! And we are looking forward to your feedback.
Have a nice day!
Best regards


8. 买家以不想要为由要求退货,卖家接受退款请求,给买家回信的邮件模板 

Dear---- 
Thank you for contacting us regarding your inquiry. 
Your return request has been approved. You will be receiving a return shipping label and RMA instructions via Amazon. Please be advised that the return shipping cost is the responsibility of the buyer. The initial shipping cost cannot be refunded and a 25% restocking fee may be applied if the merchandise is used or damaged visually. 
Also, please make sure that the correct merchandise is being shipped us, 卖家名. We are a seller by the name of 卖家名 on Amazon and we will only accept returns of our merchandise. If merchandise purchased from a different seller is shipped to us, we will need to ship the merchandise back to you and we will also ask you for the shipping cost incurred. 
We appreciate your cooperation. 
Best regards


9. 亚马逊客户因购买的商品大小不合适导致退货的邮件模板
Dear ---
Thank you so much for your great support on us.
So sorry for the inconvenience that the swimming suit did not fit you. 
Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?
Just suggestion, if you insist on returning it back, we will go to the further step.
Waiting for your reply.
Best regards



10. 客户询问货物的tracking number或者有没有发货,给客户的回信邮件模板
Dear Customer,
Thank you for contacting us regarding your inquiry.
Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-9 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.
Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.
Best regards


二维码
我们建了一个亚马逊卖家交流群,里面不乏很多大卖家。
现在扫码回复“ 加群 ”,拉你进群。
目前30万+人已关注加入我们
声明:此文章来源于网络,不代表网商动力立场。如有侵权,请联系我们。
快给朋友分享吧!
0 赞
最新
跨境电商VS传统贸易:全方位对比分析,探索贸易模式的优劣
跨境电商VS传统贸易:全方位对比分析,探索贸易模式的优劣
跨境电商与传统贸易:全面对比分析,揭示贸易模式的优劣 随着全球化和互联网技术的发展,跨境电商与传统贸易成为了两种主要的国际贸易方式。本文将从多个角度对这两种...
跨境电商仓储成本解析:每月仓储费用大揭秘
跨境电商仓储成本解析:每月仓储费用大揭秘
跨境电商仓储成本解析:每月费用大揭秘 在跨境电商领域,仓储成本是影响企业利润的重要因素之一。了解并优化这些成本对于提高竞争力至关重要。本文将深入探讨跨境电...
跨境电商货源探源:揭秘跨境电商的多元化进货渠道
跨境电商货源探源:揭秘跨境电商的多元化进货渠道
跨境电商找货源的五大策略 在全球化浪潮的推动下,跨境电商行业蓬勃发展。对于每一个涉足此领域的商家来说,寻找到合适的货源是成功的关键之一。本文将分享五个实用...
跨境电商与外贸跟单对比分析:哪个更具前景
跨境电商与外贸跟单对比分析:哪个更具前景
跨境电商与外贸跟单:未来发展前景对比分析 随着全球化的不断深入,国际贸易形式也在不断演变。其中,跨境电商和传统的外贸跟单模式作为两种主要的贸易方式,各自拥有不...
从零开始学跨境电商:打造独立站详细教程,新手入门指南
从零开始学跨境电商:打造独立站详细教程,新手入门指南
独立站跨境电商指南:打造个性化品牌与全球市场拓展 在当今数字化时代,跨境电子商务已成为连接全球消费者与商家的重要桥梁。虽然大型跨境电商平台为众多卖家提供了...
跨境电商新手卖什么?跨境电商最赚钱好卖的产品
跨境电商新手卖什么?跨境电商最赚钱好卖的产品
跨境电商入门指南:新手卖家必知的爆款产品推荐 在跨境电商领域,选择合适的产品对于新手卖家来说至关重要。本文将为您介绍一些适合新手销售的爆款产品,帮助您快速进...
Copyright ? 2016-2022 ? ? 亚马逊卖家导航? ? 晋ICP备20005961号-2 声明:网站上的服务均为第三方提供,与网商动力无关。请用户注意甄别服务质量,避免上当受骗。